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Technical Support Requested!

UPDATE: All is well, apparently I had to run Minecraft as an administrator so that I could update it. Thanks Cncr04s

I have 3 computers, 1 mac laptop, 1 mac mini desktop, and 1 windows 7 desktop. I have been able to upgrade minecraft on all three of these computers very quickly in the past, but, for some reason, minecraft refuses to update on my pc. I open it, login, and it asks me to update. If I say yes then it gets stuck at about 10% saying “Downloading content” or whatever. If I say no, it skips over every part of the loading screen and gets stuck at about 90% with “Done loading”. I’ve managed to update minecraft on both of my mac computers just fine, but this pc is just not complying. Here are my specs:

Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7601)

System Manufaturer: HP-Pavilion

Processor: Intel Pentium Dual CPU E2200 @2.20GHz (2 CPUs), ~2.2GHz

Memory: 3072MB RAM

DirectX Version: DirectX 11

Let me know if any other information is needed and, if you know what problem I’m facing or if you are having the same one, please let me know.


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    5 Responses to “Technical Support Requested!”

  1. cncr04s Says:
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    delete the current minecrack files.

    On windows 7
    Its located
    C:\Users\Randy\AppData\Roaming\.minecraft

    Randy being my username, substitute with yours.

  2. surfrock66 Says:
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    but you might wanna back up your /saves and /screenshots folders in that folder first.

  3. sbrough10 Says:
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    I tried that stuff twice already and it didn’t make a difference. I deleted every folder, put my save folder on my desktop, went to minecraft.net, downloaded the right file type for my platform, and I still had the same problem.

  4. cncr04s Says:
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    If you were able to send out a remote help request to me, I could probably fix it.

  5. sbrough10 Says:
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    How do I do that?

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